• OpenContact
• UKGI
• Direct Group
• Fortis

Direct Group

Direct Group is a leading insurance services provider and prides itself on innovation and effectiveness in serving its clients and insurer partners. Our strategy to achieve this is to secure long term relationships with blue chip partners in our chosen markets and customer segments by providing insurance solutions both downstream to clients and upstream to underwriters.

Direct Group has a highly established claims management company handling Property, Motor, Travel, Liability and Life claims.

Employing highly developed systems, delivering virtually paper free policy servicing and administration, our model enables us to provide the highest quality claims administration and scheme performance. As a result our proposition, when combined with various underwriter partners, often represents a very competitive proposition.

Providing quality products, backed by leading brand insurers and supported by market leading claims, sales and service Direct Group has become a strong business-to-business brand, well recognised in the industry.

Direct Group currently operates on a business-to-business basis by offering products to financial institutions, brokers, intermediaries, corporates and affinities plus a range of services across the insurance industry. The services typically offered by Direct Group include product design, account development and training, policy administration, premium collection, claim handling, sales and service, insurer and captive reporting.

Direct Group performs the claims administration services for UK General. This claims administration covers a broad skill set across a wide range of products within the property, travel and liability market. This includes specialist teams handling schemes for Social Housing, Let Property, Personal Accident and Wedding insurances. In addition, the Nexus team undertakes Employers and Public Liability, Professional Indemnity & Legal Expenses claims handling.