Business Development
UK General holds significant expertise in new business development, working in partnership with our clients to identify new opportunities for income potential. Our experience ensures we are able to deliver insurance programmes efficiently enabling our clients to optimise business opportunities.
Product Development
The underwriters at UK General are able to offer clients a range of tailored personal lines and specialist insurance products.
Underwriting
The fundamental element of UK General is underwriting, so it is crucial that we do this well and meet your expectations. We aim to give you access to experienced underwriters, a flexible solution-based approach and effective decision making.
Online Trading
UK General offers an innovative, best in class, self-service online trading system for a wide range of niche insurance products, designed specifically for insurance brokers and the intermediary market.
UK General also specialise in developing bespoke scheme-based solutions to insurance brokers and the affinity marketplace. Our scheme solutions empower partners to trade through their own brand and enables them to set and control premiums.
Broking
UK General can provide dedicated, regionally based underwriters to offer flexibility and quick response. This ultimately results in a better service for you and your clients.
Marketing Services
UK General has a team of marketing professionals with significant experience of financial services marketing who advise and assist with the planning and implementation of integrated marketing programmes both on and offline.
Account Management
UK General has an experienced account management team who work with clients to maintain and grow business post-launch. The team actively supports clients to improve their sales performance and earning potential.
Claims Handling
UK General has claims operation that allows for continual improvement in the way in which claims are handled, therefore allowing our brokers to offer a better service to their clients.
We offer a responsive, individual and personalised UK-based claims service with a no 'scripted' claims handling procedure.
Sales & Service Call Centre
Our Sales & Service is delivered through our Group Call Centre operation in Norwich; Open Contact.
Risk & Audit
UK General's Risk Management & Audit functionality is committed to high standards of corporate governance ensuring that our compliance and risk assessment strategy is implemented from the top down. We maintain a constant watch on regulatory change to assess the potential impact on the business and our partners, and provide compliance support and advice in all areas of the product cycle.
Employment & Health and Safety
UK General offers Employment & Health and Safety Support Services which provides online support backed up by telephone advice. The service includes handbooks, policies, forms, documents, letters, templates and fact sheets, in addition to unlimited access to a 24/7 resource and advice line.
© 2010 UK General Insurance Group | All Rights Reserved
UK General is a trading name of: Acumus Insurance Solutions Limited (Co No: 03487744, Firm No: 309647) | Primary General Insurance Limited (4401961, 308347) | Rural Insurance Group Limited (2207611, 308317) | TPS (Insurance Admin Services) Limited (02587396, 311788) UK Underwriting Limited (4506493, 310101) who are all authorised and regulated by the Financial Services Authority. Registered in England and Wales. Registered Office: Cast House, Old Mill Business Park, Gibraltar Island Road, Leeds, West Yorkshire, LS10 1RJ.