Great Lakes Reinsurance (UK) SE

UK General is an MGA backed by Great Lakes Reinsurance (UK) SE (a wholly owned subsidiary of the group Munich Re).

Great Lakes Reinsurance have a gross written premium income of £2 billion and are the preferred facilitator of insurance business for the group of Munich Re outside the US and Canada.

Enjoying a long history of sustainable growth, Great Lakes have offices all around the world and employ 90 people who are authorised to transact all classes of Insurance and Reinsurance in the UK and throughout the EU via the Freedom of Services Directive.

UK General Insurance and Great Lakes have established a strong partnership which is founded on trust, stability and support with the delivery of many additional benefits for UK General and its insurance partners:

  • Wider underwriting capability
    UK General prides itself on having the largest portfolio of specialist insurance products available to our trading partners; we have over 60 products available which span across eight different categories. The partnership with Great Lakes allows us to further expand our underwriting capability and offer more products to suit you and your business.
  • An A+ (superior rating)
    Great Lakes is rated as A+ (superior) by A.M Best and AA- (very strong) by S&P. These ratings are widely respected throughout the industry and indicate strong financial stability which means your partnership with UK General has a stable backing.
  • Autonomous control
    UK General has complete control over the schemes we underwrite. Come to us with a new personal lines scheme idea, a great business plan and we’ll endeavour to provide a product that meets your requirements. Our autonomous approach to business means we’ll be able to let you know quickly if we’ll be able to work together and you’re only one stop away from diversifying your product capabilities.
  • A wealth of knowledge
    We pride ourselves on being able to support our brokers in terms of underwriting capabilities, compliance and marketing. We have open channels of communication with the Financial Conduct Authority and Association of British Insurers and a partnership with Great Lakes means we have even more insurance resource both in the UK and in Europe to help you and your business.

Direct Group

Direct Group is a leading insurance services provider and prides itself on innovation and effectiveness in serving its clients and insurer partners.

Our strategy to achieve this is to secure long term relationships with blue chip partners in our chosen markets and customer segments by providing insurance solutions both downstream to clients and upstream to underwriters.

Direct Group has a highly established claims management company handling Liability, Life, Motor, Property and Travel claims.

Employing highly developed systems, delivering virtually paper free policy servicing and administration, our model enables us to provide the highest quality claims administration and scheme performance. As a result our proposition, when combined with various underwriter partners, often represents a very competitive proposition.

Providing quality products, backed by leading brand insurers and supported by market leading claims, sales and service, Direct Group has become a strong business-to-business brand, well recognised in the industry.

Direct Group currently operates on a business-to-business basis by offering products to financial institutions, brokers, intermediaries, corporates and affinities plus a range of services across the insurance industry. The services typically offered by Direct Group include product design, account development and training, policy administration, premium collection, claim handling, sales and service, insurer and captive reporting.

Direct Group performs the claims administration services for UK General Insurance Group. This claims administration covers a broad skill set across a wide range of products within the property, travel and liability market. This includes specialist teams handling schemes for Let Property, Personal Accident, Social Housing and Wedding insurances. In addition, the Nexus team undertakes Employer and Public Liability, Legal Expenses and Professional Indemnity claims handling.