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Complaints Data

UK General Insurance Limited
Other firms included in this report None
Period covered in this report 1 October 2020 to 31 March 2021
Brands/trading names covered UK General, WeddingPlan, CaravanPlan Insurance, Asian WeddingPlan Insurance, PedalPlan Insurance, WeddingPlan Insurance,
Number of complaints opened by volume of business Number of complaints opened Number of complaints closed Percentage closed within 3 days Percentage closed after 3 days but within 8 weeks Percentage upheld Main cause of complaints opened
Banking and Credit Cards - - - - - - -
Home Finance - - - - - - -
Insurance and Pure Protection 4.00% 2656 2925 20.37% 67.00% 53.13% Product Performance, Other General Admin/Customer Service
Decumulation and Pensions - - - - - - -
Investments - - - - - - -
Credit Related - - - - - - -
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