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Complaints Data

UK General Insurance Limited
Other firms included in this report None
Period covered in this report 1 April 2021 to 30 September 2021
Brands/trading names covered UK General, WeddingPlan, CaravanPlan Insurance, Asian WeddingPlan Insurance, PedalPlan Insurance, WeddingPlan Insurance, MilitaryPlan Insurance
Number of complaints opened by volume of business (per 1,000 policies sold) Number of complaints opened Number of complaints closed Percentage closed within 3 days Percentage closed after 3 days but within 8 weeks Percentage upheld Main cause of complaints opened
Banking and Credit Cards - - - - - - -
Home Finance - - - - - - -
Insurance and Pure Protection 2.96% 1252 1412 12.53% 77.76% 41.36% Product Performance, Other General Admin/Customer Service
Decumulation and Pensions - - - - - - -
Investments - - - - - - -
Credit Related - - - - - - -
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