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If you received a letter regarding a refund, this letter is important. It may have contained a cheque for a refund in respect of Home Emergency and Warranty Insurance Policies.

The letter explained you needed to deposit the cheque into your bank or Post Office account within 6 months from the date on the cheque. If this date has now passed, and you require a replacement cheque or alternative method of payment, please contact UK General.

The letter also included a list of Frequently Asked Questions to assist with any queries.

If you would like to speak to us about this or have any additional concerns, please note that our contact number has changed, and you can now contact UK General by calling 0333 400 9070 and selecting our Customer Relations Team.

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